I have a Dell Latitude 5500, it works perfectly fine with Windows. But on installing Ubuntu, it started freezing unexpectedly. A common pattern I observed is on resuming it from the Suspended state. I've updated the BIOS and Firmware drivers by Official drivers of Latitude 5500 while following these steps. After installing Ubuntu, I've installed all the required drivers by using the following commands:
sudo apt update
sudo apt upgrade
But still, I'm facing the same issues. The laptop specs and the logs are attached below.
Laptop Specs:
Processor: Intel Core i7-8665U CPU @ 1.9GHz x 8
Graphics: Mesa Intel UHD Graphics 620 (WHL GT2)
Memory: 32 GB
SSD: 512 GB ADATA LEGEND 710
Logs before Suspending (7:48:36 AM) and after Resuming from Suspended State (8:01:14 AM) until got freeze (8:01:19 AM):
8:01:19 AM kernel: wlo1: associated
8:01:15 AM kernel: e1000e 0000:00:1f.6 eno2: NIC Link is Down
8:01:15 AM kernel: PM: suspend exit
8:01:14 AM kernel: thermal thermal_zone7: failed to read out thermal zone (-61)
8:01:14 AM kernel: random: crng reseeded on system resumption
8:01:14 AM kernel: done.
8:01:14 AM kernel: mei_hdcp 0000:00:16.0-b638ab7e-94e2-4ea2-a552-d1c54b627f04: bound 0000:00:02.0 (ops i915_hdcp_ops [i915])
8:01:14 AM kernel: Restarting tasks ...
8:01:14 AM kernel: OOM killer enabled.
8:01:14 AM kernel: ata1: SATA link down (SStatus 4 SControl 300)
8:01:14 AM kernel: ACPI: EC: interrupt unblocked
8:01:14 AM kernel: intel_pch_thermal 0000:00:12.0: Wakeup event detected, abort cooling
8:01:14 AM kernel: ACPI: EC: interrupt blocked
8:01:14 AM kernel: e1000e: EEE TX LPI TIMER: 00000011
8:01:14 AM kernel: printk: Suspending console(s) (use no_console_suspend to debug)
8:01:14 AM kernel: Freezing remaining freezable tasks completed (elapsed 0.001 seconds)
8:01:14 AM kernel: OOM killer disabled.
8:01:14 AM kernel: Freezing user space processes completed (elapsed 0.002 seconds)
7:48:36 AM kernel: Filesystems sync: 0.024 seconds
7:48:36 AM kernel: PM: suspend entry (s2idle)
7:48:35 AM kernel: iwlwifi 0000:00:14.3: Unhandled alg: 0xc0400707
7:48:35 AM kernel: wlo1: deauthenticating from 10:10:81:84:c4:d8 by local choice (Reason: 3=DEAUTH_LEAVING)
7:47:42 AM kernel: audit: type=1400 audit(1710384462.333:102): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap-update-ns.snapd-desktop-integration" pid=6214 comm="apparmor_parser"
7:47:40 AM kernel: kauditd_printk_skb: 7 callbacks suppressed
7:47:39 AM kernel: loop13: detected capacity change from 0 to 8
