Questions tagged [support]
Questions related to Ubuntu's support period.
176
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510
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12
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How to install software or upgrade from an old unsupported release?
Recently I have installed an older version of Ubuntu on my old machine. Whenever I try to install any software, I get an error saying it couldn't be found:
$ sudo apt-get install vlc
Reading package ...
- 5,253
22
votes
2
answers
823
views
What's the official support period for Ubuntu Core releases?
There recently was talks on Meta about the support period of LTS and non-LTS releases on this site. In addition, I saw the mention of Ubuntu Core in a comment, and this got me wondering what the ...
- 27.6k
18
votes
2
answers
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End of Standard Support and End of Life
What do these terms mean?
End of Standard Support
End of Life
Does this mean that I can't use this specific Ubuntu version, or something else?
- 1,977
18
votes
1
answer
608
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How does 24/7 support in Ubuntu Advantage work
I would like to achieve shorter downtime this year when dealing with my server issues, considering to buy support for several of my servers in Ubuntu Advantage service, I know I may contact Canonical ...
- 5,751
15
votes
2
answers
21k
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Will Ubuntu 17.04 Zesty Zapus have LTS? [duplicate]
I've read over the information I can find on 17.04 Zesty Zapus
https://wiki.ubuntu.com/ZestyZapus/ReleaseNotes
The only information I can go off of for official support:
"Ubuntu 17.04 will be ...
- 365
15
votes
2
answers
1k
views
Donations to ubuntu? Fiscal deduction?
Is there any online facility to donate to Ubuntu on a recurrent (monthly) basis?
Are there any fiscal/tax deductions for doing so? If so, in what countries?
- 161
14
votes
2
answers
3k
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Finding out if an Ubuntu release is still supported on the command line?
Is there anyway to tell from the command line when a release of Ubuntu is no longer supported? I'm looking for something like this, (without using Google or Wikipedia),
apt-release-support xenial
Or,...
- 7,554
13
votes
3
answers
4k
views
Why does Kubuntu and Xubuntu 16.04 LTS support end sooner than the official Ubuntu EOL date?
I was searching info for 16.04.3 LTS (for Kubuntu & Xubuntu). It was great to find out about the cool features of those Ubuntu distributions.
However, I found something unusual; the EOL date of ...
- 846
10
votes
1
answer
7k
views
Where can I go for live chat support?
I got Ubuntu installed few years ago and never got any training on how to use this system so I am looking for live chat for questions I may have as they come up.
Is this available?
- 109
10
votes
2
answers
709
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Is Ubuntu abandoning its phone efforts?
I received an email about this today. Does anyone know anything about Ubuntu stopping their support for Ubuntu Touch? Will the phone and tablet that I have not be supported any more, or receive any ...
- 447
9
votes
1
answer
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views
What happened to apps.ubuntu.com?
I tried to place an install it link into an answer, but apps.ubuntu.com went away and stopped working, it redirects to the Snapcraft store now.
The image was there all right but the link was ...
- 13.2k
8
votes
2
answers
2k
views
Does someone other than Canonical provide paid support for Ubuntu?
Canonical provides paid support plans, but not for individuals (minimum Order: 50 Desktops). Is there any company other than Canonical providing paid support for Ubuntu for individuals or very small ...
- 191
8
votes
2
answers
2k
views
How Ubuntu plans to support PHP7?
Tomorrow will be release PHP 7, how Ubuntu plans to support it? It will be available at least in official LTS repository or we need to wait the next Ubuntu release?
- 91
7
votes
1
answer
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Which install or configuration changes into LTS make it lose its LTS essence?
Whenever I see Long Term Support (LTS) I think about trust in the stability of the system for some period. I hope that the packages were carefully selected so that their life cycle and the one of ...
- 208
7
votes
1
answer
4k
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No desktop environment after failed upgrade from 21.10 to 22.04
I was using Ubuntu 21.10 and I got a notification message to upgrade to 22.04. I performed the upgrade, but during the upgrade I got an error: "Oh no something gone wrong [sic]". I used CTRL ...
- 73
6
votes
2
answers
2k
views
CLI: Get information Ubuntu releases
How can I get information about Ubuntu releases from the command line?
Items of interest
Names vs. version numbers
support state
- 13.2k
6
votes
4
answers
7k
views
Does 32-bit PAE with more than 4GB RAM improve speed?
I would like to buy a Thinkpad T420 with 8GB RAM configuration and install specifically 32-bit Ubuntu Desktop with PAE as I heard that 64-bit version has some issues such as providing support for ...
- 4,791
6
votes
2
answers
973
views
Will ESM also become available for14.04 and later LTS releases? (Covers 2022)
ESM is available for 12.04, which enables Ubuntu Advantage customers to keep receiving kernel updates and updates for many user space packages. In our case it's very important to know if we'll be able ...
6
votes
2
answers
651
views
What happens when support has ended for a specific version of Ubuntu?
So old versions of Ubuntu are unsupported. What does that mean?
- 61
6
votes
2
answers
1k
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support time of other Ubuntu LTS flavours?
I have read this article from here .It says that other Ubuntu flavors of LTS get only 3 years of support. Is this true?
This question is not a duplicate of the linked post as I want to know support ...
user677696
6
votes
2
answers
1k
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Does Canonical provide paid support for individuals?
Does Canonical provide paid support for individuals or is it only for multiple desktop/severer businesses? If not for individuals, is paid support available anywhere?
Thank you.
- 61
6
votes
4
answers
750
views
How can I get a complete list of non-standard repositories in use?
While doing some support audits I'd like to know what would be the most efficient/compact way to get a list of all extra reporitories being used on a given Ubuntu workstation using command line (not ...
- 1,355
5
votes
3
answers
1k
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LTS after 5 years of support [duplicate]
Ubuntu 16.04 have support until April 2021. So in 2021 will i have to reinstall whole system or will be asked to update system by"system update like on windows" without formating hdd and losing all my ...
5
votes
2
answers
4k
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Is Ubuntu 20.04 LTS still supported for five years if I change the desktop environment?
I can't seem to find a definitive answer to this:
Will Ubuntu 20.04 LTS still be supported for five years if I change the desktop environment to MATE or Xfce?
And if I change the desktop environment ...
- 317
5
votes
2
answers
2k
views
How many years is 11.10 supported?
I have installed ubuntu 11.10 to my dell notebook. I am very satisfied so far. how many years will it be supported from ubuntu. or should I install long term support version?
- 51
5
votes
1
answer
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VirtualBox gives incorrect keybindings
I installed the 11.10 VirtualBox image from http://virtualboxes.org/images/ubuntu/ on my Windows 8 Developer Preview x64 machine running VirtualBox 4.1.8.
I've previously installed it manually from ...
- 2,518
5
votes
1
answer
376
views
Which recognized flavors of Ubuntu have been granted the LTS status for 14.04?
The recognized flavors of Ubuntu as of 14.04 release are:
Edubuntu - Ubuntu for Education
Ubuntu GNOME - Ubuntu with a pure GNOME desktop
Kubuntu - Ubuntu with the KDE desktop environment
UbuntuKylin ...
- 13.4k
5
votes
2
answers
439
views
How many years of support I would get if I install multiple desktop environments?
Ubuntu 12.04 LTS has 5 years of support. Other flavors have different support so...
What if I install Ubuntu first, then I install lubuntu-desktop (which has shorter support time)?
Would the DE ...
- 918
5
votes
2
answers
4k
views
What support does Ubuntu have for the Apple Magic Mouse? [closed]
Does Ubuntu support the full functionality of the Apple Magic Mouse? What bluetooth adapters work best? What are the caveats?
- 4,361
5
votes
3
answers
1k
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Option for PCs with low disk space?
I am planning on running stock Ubuntu 12.04 on most of my PC's in order to get the five year LTS release support (and perhaps I will update one every six months out of curiousity).
I have an eeePC ...
- 101
5
votes
2
answers
328
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Canonical support for linux-headers package
I'm running Ubuntu 10.04. A search for "linux-headers" in Synaptic Package Manager, and selecting the package "linux-headers-2.6.32-26-generic" displays the following notes for this package: "...
Steve
5
votes
0
answers
2k
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Detach Ubuntu Pro Personal from Broken Device
I have a Ubuntu Pro Personal Subscription. However the device attached to the subscription had to be reset. The issue I am having is the Ubuntu Pro dashboard still reports ( https://ubuntu.com/pro/...
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4
votes
3
answers
3k
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Will Kubuntu 18.04 LTS be supported on 32 bit machines for 5 years?
Will Kubuntu 18.04 LTS be supported on 32-bit machines for 5 years?
We downloaded an:
ISO file for 32-bit installation on i386
ISO file for 64-bit installation on amd64
Will both platforms be ...
user823322
4
votes
2
answers
15k
views
Boot with "noacpi" automatically from hard drive?
If I boot ubuntu from the live cd without any special options I get the following message:
[ 0.040001] Kernel panic - not syncing: IO-APIC + timer doesn't work! Boot with apic=debug and send a ...
- 502
4
votes
1
answer
565
views
OpenJDK 8 support period in Bionic Beaver 18.04 LTS
According to the Ubuntu releases page Bionic Beaver 18.04 LTS has support until 2023 and the end of life is 2028. What does this mean for the OpenJDK 8 package?
How long will security updates be ...
- 14.2k
4
votes
2
answers
10k
views
How well does an ATI mobility radeon hd 5650 work?
Getting a new laptop soon with the ati mobility radeon hd 5650, and just wondering if the card will be supported (unofficially or oficially is all the same) by unity in natty?
user14060
4
votes
2
answers
641
views
Ubuntu can't find Wifi Driver on Maestro Laptop
I was using this laptop for art until I recently decided to switch to Linux for a better experience. I installed Ubuntu MATE and, from the first appearance, everything seemed fine. However it took me ...
- 41
3
votes
3
answers
966
views
Somehow ended up on Kernel 4.10 Ubuntu 16.04
I am using a Ubuntu 16.04 system and somehow ended up with the kernel 4.10 on my system. I researched this with uname -a which output was
Linux blackbox-H97-D3H 4.10.0-42-generic #46~16.04.1-Ubuntu ...
- 376
3
votes
3
answers
6k
views
GPU Support on Ubuntu VServer ? (for running OBS)
I set up an Ubuntu VServer, installed Open Broadcaster Software, and wanted to do a little radio stream for YouTube.
If I start OBS it shows me a Failed to initialize video. Your GPU may not be ...
- 31
3
votes
3
answers
921
views
On what date does Ubuntu Server 10.04 reach end of life (EOL)?
I was planning some migration and started to look around for exactly when Ubuntu Server 10.04 goes EOL. But all I can find is the month. Is there any official or unofficial date set to when Ubuntu ...
- 251
3
votes
2
answers
3k
views
Downloading Ubuntu, why its shows "amd64" [duplicate]
I am downloading Ubuntu 16.04.2 LTS when I click on download, then it's shows "amd64" somewhere in the name of file like "ubuntu-16.04.2-desktop-amd64.iso" ,
What does it mean? Is this not for Intel ...
- 33
3
votes
2
answers
452
views
How to get support for paid software from Ubuntu Software Center
After buying and installing a game via the Ubuntu Software Centre, I find the software does not work. But where do I turn to for support?
The game company says it does not support its game ported to ...
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3
votes
1
answer
8k
views
How to check if the kernel version running is the one supported by Ubuntu?
When I boot my machine I get a list of installed available kernels to choose from, how do I know which kernel is the one that is supported by my particular Ubuntu distro version? See the following two ...
- 113
3
votes
2
answers
10k
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Huawei matebook d 14 ryzen 5 2500u [duplicate]
Hey is Huawei matebook d 14 ryzen 5 2500u running well on Ubuntu? Or any other Linux distribution?I couldn't find information online just that there are some problems with ryzen 5 2500u.
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3
votes
1
answer
126
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find out programmatically which Ubuntu release are supported
Is there a programmatic way for finding out which Ubuntu releases are currently supported by upstream? Something like an HTTP(s) service that returns
$ curl https://get_supported_ubuntu_versions.com?...
- 1,912
3
votes
1
answer
239
views
Is the last release of Ubuntu Touch LTS?
I was wondering if the last release of Ubuntu Touch was a long term support (LTS) version, on behalf of all the people who have bought tablets or phones and want to keep them going.
- 1,397
3
votes
2
answers
125
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No response on Ubuntu One Support [closed]
I submitted a support question to [email protected] 6 days ago, received an automated response and nothing since. I have replied a few times looking for an update and nothing. This is ...
- 39
3
votes
1
answer
706
views
multitouch support for magic mouse on further releases?
In older questions on internet i found that the magic-mouse multitouch-support should work since 11.04. Now we have 11.10 and i didn't find any news, that here is a multitouch-support planned for 12....
- 2,536
3
votes
1
answer
667
views
Display Driver Issue on an hp TX2-1160ea Notebook
I'm new to Linux and recently switched to Ubuntu 11.04 due to my project requirement. My laptop has been freezing and going to black screen of death when I run anything related to display (Share ...
- 31
3
votes
1
answer
338
views
Icons on the panel and launcher are the wrong color
I have an icon problem with Ubuntu Natty: the ones on the panel are all black; the icons on the launcher have some color, but aren't all the right icons. It has been this way since I installed Natty.
...
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